Contact
Ready when you are.
Booking takes a few minutes. If you have a question first, our team is here 8am to 8pm AEST, every day of the year.
Get in touch
A few ways to reach us.
Available 8am to 8pm AEST, 365 days a year. Telehealth from home, anywhere in Australia.
Book your telehealth consult
A telehealth call with an AHPRA-registered nurse practitioner. Bulk-billed for eligible patients, or $49.
Book a consultWe require at least 1 business day’s notice to change or cancel an appointment; a late-notice fee applies otherwise. This website provides general information only and is not medical advice. Any prescription is issued entirely at the discretion of your clinician.
FAQ
Common questions.
How do I book an appointment?
To book an appointment with one of our clinicians, please complete our online form. A quick and convenient telehealth consult will allow you to explore treatment options, with an AHPRA-registered clinician to support your weight loss journey.
How do I attend my appointment?
All our consultations are conducted via telehealth phone calls. At the time of your appointment, our practitioner will contact you using a number from a non-caller ID. Please ensure that you don’t block private numbers so you can receive the call, prior to the appointment.
How can a clinician help me?
Nurse practitioners have the skills, knowledge, expertise and legal authority to provide preventative care as well as diagnose and treat people of all ages with acute and chronic health conditions.
Can I change or cancel my appointment?
Our services are in high demand, so in fairness to other patients who require help, we require a minimum of 1 business day’s notice to cancel or reschedule your appointment. If you fail to cancel or reschedule within this time frame, or fail to attend, a late notice fee will be deducted from your account.
How do I know if I’m eligible for medical weight loss treatment?
The best way to do this is to make an appointment with a clinician at My Weight Loss Clinic and explain your goals and current health status. Any prescription is issued entirely at the discretion of your clinician.